Upstream
Problem-solving
Improve your ability to predict problems
from Upstream: The Quest to Solve Problems Before They Happen by Dan Heath
There are always warning signs before a problem occurs - but it can be difficult to spot them, especially if you’re not looking.
How to Apply This
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Reflect on a regular basis
Think about what went wrong and right, and why. -
Absorb the information around you
What are your team members discussing? Have any projects been impacted? Is anything ahead of schedule?
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