Identify specific problem areas in a system and develop tailored approaches
from Upstream: The Quest to Solve Problems Before They Happen by Dan Heath
When things have worked a certain way for a long time, it’s difficult to create any sort of change. However, all systems have weak spots - targeting these will give you a much easier time.
How to Apply This
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Think about the underlying reason for your problem as a function of its system
What is actually causing the problem? Which specific aspect of the system is not functioning correctly? -
Consider the feasibility of targeting each aspect
Essentially, ask yourself what direction you should take in tackling the root cause of the problem -
Leverage weak points
Think about which part of your problem’s system is the weakest and easiest to change. It might not be directly related to your problem, but it could still have effects that ripple out and cause the change you want. -
Tailor your approach appropriately
Be creative. For example, schoolchildren can often be disruptive in class. An example of an upstream effort is to have daily “check-ins” with all the students where they discuss their feelings and any problems they might be facing.
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