Encourage praise & criticism


  1. Devise an organized system for suggestions and complaints
    This can be even a box in which people put pieces of paper with suggestions and complaints written on them.

  2. Establish “fix-it” weeks
    Instead of working on something new, try to improve existing products, user experience, etc. during “fix-it” weeks.

  3. Say “that’s wrong” not “you’re wrong”
    This way, the employees will know that the criticism is not personal.

  4. Praise your employees publicly, criticize them privately
    They will be more appreciative and comfortable.

  5. Create a safe environment for employees to criticize you openly
    Show your employees that embracing criticism can make you do your job better.


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