Diagnose and Repair the Trust Gaps in Your Relationships
from Leading at a Higher Level: Blanchard on Leadership and Creating High Performing Organizations by Kenneth H. Blanchard
How to Apply This
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Use the ABCD Model to Self-Assess. For each category (Able, Believable, Connected, Dependable), rate yourself and ask trusted colleagues for honest feedback—where do you need to improve?
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Pinpoint and Name One Recent Trust Breakdown. Identify a relationship where trust has slipped. Describe the behaviors or events that caused it.
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Have a Restoration Conversation. Approach the other party, acknowledge the issue, admit your part, sincerely apologize, and together agree on new positive behaviors for moving forward.
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