In order to be a great entrepreneur, build trust with your customers.
from Steve Jobs - Habits and Principles by Steve Jobs
The progress and advancement of the company is not the most important element. Instead, you must focus on trust. Building a strong customer base who will speak positively about your products and services because of their superior quality is vital to success.
How to Apply This
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Make products and services in such a way that your customers will trust you.
Ensure that your products and services work effectively. Do not settle for products and services that are simply good, strive for perfection. -
Make sure your customers are satisfied.
Take each problem and complaint seriously.
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