Ask the awe question (“and what else?”) to prompt others to open up to you

Be curious and stay genuine.
Ask the awe question only when you think the person you are conversing with could have more to say. Listen to their response with curiosity.

Pick up the important aspects of the response.
For example, you should focus only on the problems or challenges they are trying to raise instead of an added joke.

Ask the awe question more than once.
Ask the awe question a few more times as long as it is prompting the person you are conversing with to reveal new ideas, suggestions, problems, or details. This will give you more insight so you can give the best coaching.

Move on from the awe question at the right time.
You may want to stop asking the question the moment you realize the energy is going out of the conversation. For example, stop when the person you’re conversing with starts repeating their ideas.